FAQ (VIRTUAL CLASSES)

How will the virtual classes be conducted?

• Classes indicated as Virtual on the schedule will be conducted through ZOOM. Each of the registered participants will receive an e-mail with instructions on how to join the relevant session.

• The e-mail will contain a unique passcode which you can use to sign on to our session.

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What is the policy on refunds / changes to the class time

• For Virtual Classes: While refunds are not permitted, you can always swap out an existing class booking for another class on our schedule provided you give us a lead time of 12 hours before the original booking.

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I'm not sure how to use the booking system and need help

• Don't worry, we're here to help. Please e-mail us at neha@danceandtonic.com or message us at +65 96516025 and we will be glad to assist.

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What is the validity of the 5-Class Virtual Package?

• The package will be valid for 14 calendar days from the date of your first class

FAQ (STUDIO CLASSES)

Where are the in-person / Studio Classes conducted?

• Please refer our Class Schedule to identify where the respective classes will be conducted.

• For your first class, if you have trouble identifying the location, please Whatsapp / Call us at 9651 6025 and we will do our best to help you.

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What's your refund / No-Show Policy for In-Person Classes?

• Cancellations are not allowed within 24 hours of the scheduled class time

• Prior to 24 hours, you may reschedule your class by getting in touch with us

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How long is a Single / 4-Class Pack valid for?

• Single Class-Packs need to be consumed within 2 weeks from the date of the first scheduled class.